General Shipping

We offer free shipping for orders $50 or more.

Shipping rates for orders below $50 will be charged a flat rate of $5 (except as posted in summer shipping advisory above).

We currently only ship to the US lower 48 states.

All orders will be shipped within 3 business days.

Any delivery failures caused by the carrier are beyond our control, and we are not responsible for incorrect mailing addresses entered by customers. Unfortunately, we cannot issue refunds in such circumstances. If you encounter any issues with your delivery, please feel free to contact our customer support team at hello@butterandme.co. We'll be delighted to assist you.

To save the trees, we will not print your packing slip. Please refer to your order confirmation email if you want to check on your order item(s). 

P/S: All our shipping materials are made from recycled materials and are recyclable and biodegradable. Please keep the cycle going!

Exchange/Return

Due to the nature of our products, Butter & Me does not accept exchanges or returns. Our items are carefully crafted and packaged to meet the highest standards of quality before they reach you. However, if you encounter any issues with your order, we are committed to addressing your concerns and ensuring your satisfaction.

Please contact us at hello@butterandme.co with any problems or questions regarding our products, and we will be happy to assist you.